FAQs

GENERAL

Q: I want to serve Marigold coffee at my cafe/business, how can I get started?
A: See our wholesale page to learn more and fill out our wholesale contact form. We will get back to you!

Q: Does Marigold donate products for events?
A: In some cases, we do make donations in the form of coffee, gift cards, or merchandise. We have a quarterly limit. Email us at info@marigoldcoffee.com and we’ll let you know if we can accommodate you.

Q: What is your return policy?
A: We cannot guarantee refunds on coffee purchases. If you have purchased coffee beans from us and are not satisfied please email info@marigoldcoffee.com and we will get back to you with further information.

Q: Where can I find Marigold Coffee in Portland?
A: See our Where to Buy page to see which stores have us stocked up!  

Q: How can I get in touch?
A: See our Contact page for details.

CAFE
Q: Do you serve food in your cafe?
A: Yes. We get our pastries from Shoofly Vegan Bakery and our bagels from...You can see our menu for details.

Q: Do you have WiFi in your café?
A: Yes!

Q: Do you have parking at your cafe?
A: We only have two spots. The 17 line bus stops right across our cafe.

COFFEE

Q: Is your coffee fair trade/organic?
A: We do not purchase labeled “fair trade” coffee. All of our coffee is purchased well above the fair trade pricing (which is a very low price). Fair trade does not guarantee producer sustainability, farmer sustainability, or quality coffee. Some of our coffees are organic but we do not specifically seek out organic coffees, as we primarily focus on taste, quality, & clarity. We do not advertise the organically grown coffee as such, when we are offering it.

Q: What is the optimal time to drink your coffee after the roast date?
A: For filter (home coffee makers, pour overs, Aeropress, french press), we recommend brewing anywhere from 3-7 days off roast. The coffee can be brewed at a later date and will still taste delicious, but we have found our coffee shines best within a week off roast. For espresso, we recommend brewing between 7-14 days off roast. There is CO2 that is created in the roasting process and while this can be beneficial for other brewing methods, it can hinder brewing with an espresso machine.

Q: How fresh is my coffee when I receive it?
A: We currently roast Sunday-Friday and ship Monday-Friday. We ship you the freshest coffee available, so depending on the selected shipping method, it’s anywhere from 1-5 days off the roast date.

Q: Can you pre-grind my coffee?
A: We can! If you would like your coffee ground, please let us know what brewing system you need your coffee ground for, and we will happily grind it for you.

SHIPPING

Q: Do you offer free shipping?
A: We offer free shipping on orders of $50 or more within the United States. For orders under $50, we charge a flat rate of $8.

Q: Do you ship internationally?
A: Not yet, we only ship in the United States. However, if you love our coffee and insist on getting Marigold Coffee, we can make an exception. Email us at info@marigoldcoffee and we will get back to you!

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